Healthcare Management System

Healthcare Management System

Author Name : Dr Nirupama M P

Why HMS?

Healthcare is not just about doctors and nurses anymore. Healthcare consists of hospitals, medical devices, clinical trials, outsourcing, telemedicine, medical tourism, health insurance and medical equipment. A well-tuned hospital management workflow involves lots of important decisions that should be made in the most efficient and quick way. Nowadays it is hard to implement it without a distinct hospital management system. Such transitions in the healthcare industry have made the healthcare management system a necessity!

So, what is Hospital Management System (HMS)? The hospital management system (HMS) is integrated software that handles different directions of clinic workflows. It manages smooth healthcare performance along with administrative, medical, legal, and financial control. That is a cornerstone for the successful operation of the healthcare facility.

Need for Healthcare Management System (HMS)

A. How is HMS useful for Hospitals?

The usefulness of a hospital management system can be judged by the number of benefits it offers. Most of the hospitals these days are known to make use of such software. The main benefits of hospital management software are as follows.

      • You can easily avail information related to patients, doctors, staff etc. All you need to do is few clicks, and you will have all the required information flashing on the screen. The system can search for info about patience from different departments in the hospital. This helps the doctor to recheck the test reports whenever required.
      • The use of a well-implemented hospital management system also saves you from the risk of making errors. This is made possible through the automation of the system. You can assign several tasks to the software, and it will perform with minimum human intervention and utmost accuracy.
      • Implementing the use of a hospital management system means that the processes will be automated. In other words, the process will be managed with no human intervention. This improves the efficiency of the hospital. All the tasks assigned is done with utmost accuracy.
      • The load of manual work is reduced to a great extent. In other words, the system helps in reducing the number of Manpower required and it will help save a lot of money. Besides, the system will help you to save a lot on storage as well.

It is because of this reason that most of the hospitals these days have started implementing this software within their system.

B. Features of Hospital Management Software

An efficient and well-implemented hospital management software is required to have the following features.

      1. Speed

Since the system automates most of the hospital processes, there is no way the system should ever slow down. All the tasks including the communication between various departments, reporting of tests etc., are all speeded up with the help of a hospital management system. Therefore, speed is so crucial for an HMS.

      1. Error-free

Another essential feature of a hospital management system is that it should be error-free. In other words, it should be able to perform all the tasks with utmost accuracy and with minimum human intervention. The implementation of such a system also ensures that there are fewer errors resulted from the employees. Not just that, but it can also reduce the number of workforces required to perform the tasks.

      1. Easy access of data

With the help of a hospital management system, you can easily access all the required data you want. A hospital daily produces a lot of data that needs to be stored safely. The software can do this. For example, doctors can access data related to patients whenever they want without any delay.

      1. Cost-effective

The system also proves to be very cost-effective for hospitals. Implementing a hospital management system means less stationary use, less storage space required and less workforce. All these ultimately cuts down on the total cost of operations.

It is essential for a hospital management system to have all these features. This ensures a smooth flow of work within the medical centre. The best thing is that an HMS can be tailored according to the need of your hospital. With the help of hospital management software development& service providers like EZOVION: Intelligent Healthcare company, you can easily design/customise the software for your hospital and clinics.

C. Paper-based patient documentation vs HMS

Patient data management is one of the most critical tasks undertaken by medical institutions. For a long time, paper-based record-keeping had been the norm, but with the advent of EMR or EHR, the data landscape is changing rapidly.

Whilst manual record keeping is considered the gold standard, in recent years, multiple medical institutions are increasingly shifting their focus to the electronic means of handling workflows.

Deploying Electronic Medical Records Software has proven benefits for various hospitals and clinics, both on a small and a larger scale. The Healthcare industry, combined with the efficiency of such software, has shown better management and handling of internal functions.

Paper-based patient documentation vs HMS

EZOVION’s HMS is introduced to solve the complications coming from managing all the paper works of every patient associated with the various departments of hospitalization with confidentiality. EZOVION’s HMS provides the ability to manage all the paperwork in one place, reducing the work of staff in arranging and analysing the paperwork of the patients. HMS does many works like:

      • Maintain the medical records of the patient
      • Maintain the contact details of the patient
      • Keep track of the appointment dates
      • Save the insurance information for later reference
      • Tracking the bill payments.                    

D.What HMS can do to your hospitals and clinics?

It can be

      • Time-saving Technology
      • Improved Efficiency by avoiding human errors
      • Reduces scope for Error
      • Data security and correct data retrieval made possible
      • Cost-effective and easily manageable
      • Easy access to patient data with correct patient history
      • Improved patient care made possible
      • Easy monitoring of supplies in inventory
      • Reduces the work of documentation
      • Better Audit controls and policy compliance.

E.Key Features of EZOVION EMR

      • Generate Prescriptions in less than 60 seconds.
      • Easy to use patient visit details (OPD/IPD) modules.
      • Detailed demographic and clinical data analysis.
      • Billing and account manager for your accounting needs.

It is ultimately the choice of management/hospitals/clinics. The bottom line is one must choose the solution that sails the boat for their workplace.


The Hospital Management System (HMS) integrated software handles different directions of clinic workflows. It manages smooth healthcare performance along with administrative, medical, legal, and financial control. It is a cornerstone for the successful operation of the healthcare facility. The traditional and the modern way of storing data have their consequences and benefits, by using customised solutions available with EZOVION, the hospitals/clinics can pick and choose the options that they wish to embed and leave the rest to EZOVION HMS to do its job!

Intelligent Healthcare Solutions: Paper-based Billing vs electronic Billing, accounts, reports & revenue

Intelligent Healthcare Solutions: Paper-based Billing vs electronic Billing, accounts, reports & revenue

Author Name : Dr Nirupama M P

The healthcare industry is constantly changing –Today’s business environment demands effective management of working capital, and that means more and more hospitals and clinics, healthcare companies are turning the spotlight on their Accounts Payable (AP) Departments to make it more effective and efficient.

E-invoicing/e-billing is a rapidly expanding technology in the healthcare industry. If you really want to relish the efficiency in productivity and robust the convenient functionalities for your hospital and clinics switch to Intelligent Healthcare Solutions. The billing software solutions automate your invoice generation, it helps you to go electronic at the time of patient registration to billing collections. Eighty-five per cent of consumers own smartphones, and many of them are constantly checking their messages; So, it is easy to make billing a part of the experience. Billing software saves printing and postage costs, reduces deadlines, and streamlines business workflow through unified invoicing processing.

Paper-based Billing vs electronic Billing, accounts, reports & revenue

Efficiency gains and cost-saving are the most important advantages of the billing system. It can improve work capital management and relationships with your patients. Switching on to intelligent healthcare solutions can manage all the billing work solely.

Ezovion Healthcare Solutions enables you to access financial data from anywhere anytime. The cloud-based software makes it easier to create customise and personalise invoices thereby saves a lot of manual work, and you can automate the same for recurring invoices. Advanced billing software enables you to import customer databases with a click. The online portal enables your clients to pay instantly as they receive invoices. An authorised billing system comes with multi-currency capability which allows you to accept foreign currencies. Online platforms allow integrated third-party payment applications or credit card payments that simplify payment procedures and get paid faster. Thereby making it a very simple and easy way of paying bills.

Automation allows you to create reports export data and you can directly share it with your client through email. You can keep track of finances and monitor outstanding invoices. Your data analysis becomes easy, and you will be able to fetch data like the number of outstanding invoices, time of payment and period of payment cycles, number of customers paid and due with their payment.

Ezovion software solutions make your billing system organized and error-free. It is designed to help hospitals and clinics to maintain proper records of transactions and accounting databases. With Ezovion automated invoicing software you can manage the entire payment process from getting data to creating and sending bills. The data entry and authentication, billing elements, payment tracking and security, customer support to improve invoices and payment documents are well managed by EZOVION solutions.

With paperless electronic billing, improve your billing processes, reduce loopholes in the AP departments and improve efficiency along with the revenue of your hospitals and clinics.

The healthcare scenario in India and the growth opportunities

The healthcare scenario in India and the growth opportunities

Author Name : K.S.S.Sruthi

India has always been a country of paradoxes. As of Jan’21, India had a population of 1.4 BN people, 1.29 BN Aadhaar digital biometric identities, 1.1 BN mobile connections, 761 MN smartphones, 624 MN internet users (45% of country’s population)*.

No doubt, the country has made great strides in:

      • Informational Technology development and Outsourcing
      • Cloud Computing
      • Financial Technology
      • Adoption of ICT in sectors like Banking, Railway reservation, Commerce and Industry, etc.,
      • Near-universal Mobile phone Penetration
      • Universal availability of Unique ID Systems, and
      • Evolving Privacy and Data Protection Laws

We would probably consider these as very strong signs of a developed / advanced nation. But, Despite all such developments, India’s:

      • Digital Health Ecosystem is in nascent stages
      • Health data is mostly not digitized or not standardized, not interoperable, and not readily accessible to Clinicians, Researchers, or Policymakers
      • Healthcare sector receives low public spending (~1% of GDP)

Healthcare is considered an integral non-income component in any measure of economic development. India’s Digital Health Mission seeks to challenge and change the entire Healthcare ecosystem.


Strides to improve quality of healthcare in India

Addressing the poor level of Health Outcomes will be foundational for India’s progress. Efforts to improve the quality of care are particularly challenged by the lack of reliable data on quality and by technical difficulties in measuring quality. Ongoing efforts in the public and private sectors aim to improve the quality of data, develop better measures and understanding of the quality of care, and develop innovative solutions to long-standing challenges.

The National Digital Health Mission has set up powerful objectives to accelerate progress towards UN Sustainable Development Goal 3.8 of Universal Health Coverage, uplift the healthcare scenario and improve the quality of care.

The objectives are to:

      • Establish Digital Health Systems and Managing Health Data
      • Improve Quality of Health Data Collection, Storage and Dissemination
      • Provide a Platform for interoperability of Healthcare Data
      • Fast-track creation of updated and accurate health registries for the entire country

Spanning across Personal Health Records, Tele- medicine and E-Pharmacy- the new healthcare shift is offering promising opportunities.

The new  Healthcare paradigm, the vision and its players

The improved health outcomes would bring increased productivity and in turn, an additional benefit of $200- $250B to India’s GDP” over next ten years*.


The Key players in this paradigm shift are Government, Health Professionals and Insurers and an Emerging breed of Health-Tech startups (to play an increasingly central role in driving innovation. The Digital Health Mission is already creating multiple opportunities, both at the macro and micro levels.

      • India’s Digital Healthcare market stood at US$ 116.6 BN in 2018 and is expected to increase to US$ 485.4 BN by 2024 (CAGR of 27.4%).
      • Digital Health and Technologies are creating capital investments – in 2019, 53% angel investments were made in healthcare. Q1 2020 saw a 50% rise in deal volumes (21 vs. 14 in 2019) and 14% in value (US$ 452 MN vs. US$ 398 MN in Q1 2019).
      • Start-ups such as NanoHealth and BeatO are providing / ensuring care for patients suffering from cardiovascular, hypertensive diseases and diabetes.
      • Start-ups such as Netmeds, 1MG and Myra are already playing the role of pharmacists, threatening the removal of traditional pharmacists from the healthcare ecosystem
      • Karma Healthcare, is providing tele-medicine solutions by connecting patients in the remote parts of the country to physicians in urban areas.
      • mHealth (Mobile Health) segment is estimated to dominate the market (with 40% share) by 2024, as a greater number of people are likely to use health & fitness apps to track and monitor daily activities, thereby propelling market growth.
      • Medix Global, a London- based innovative digital health management solutions provider is setting up a pan- India digital infrastructure for tele-medicine and offline medical solutions.
      • Medix Ventures, a venture capital fund of the Medix Group is also investing US$ 20-30 MN in innovative medical tech start-ups, with focus on India to promote digital med-tech solutions
      • Start-up HealthPlix is focusing on making convenient clinical practice by digitizing instructions associated with prescriptions for patients beyond metros and tier-1 cities
      • com is providing services to international markets by connecting cancer patients to distant specialists and facilitating sharing of standardized reports between patients and oncologists.

The healthcare scenario in India- A roller-coaster ride.

However, India continues to highlight multiple paradox and challenges within healthcare sector. While there is a simultaneous success and failure, healthcare is clearly on a sustainable edge.,NationalHealthProfile2019,IBEFblog,BusinessToday.In

India tremendously lags in quality of medical care, with relevant information at point of care also lacking. 

      • ~2.4 MN Indians die of treatable conditions every year, the worst situation among 136 nations (The Lancet).
      • India’s death rate (122 per 100,000) due to poor care quality is worse than that of Brazil (74), Russia (91), China (46) and South Africa (93) and even its neighbors Pakistan (119), Nepal (93), Bangladesh (57) and Sri Lanka (51).
      • Apart from poor quality care, insufficient access to care caused a major share of deaths from cancer (89%), mental and neurological conditions (85%), and chronic respiratory conditions (76%).

The opportunity

India has the opportunity to move forward using the HIMSS EMRAM 8-staged Maturity Model as a roadmap which comprises of 7 levels encompassing everything from Ancillaries to EMR.

The challenge

Yet, the Healthcare sector has been grappling with very slow adoption rates of an HMS / EMR.

“Electronic health records were never a technology challenge but an adoption challenge, which only dissolves when clinicians realize the potential of EHR or when there is mandate either from a top management or from the government,” – Prashant Singh, Director and CIO at Max Healthcare.

The Challenges in adoption were primarily on the financial considerations of high costs of procurement and maintenance.  Designing of the system without considering fundamental (e.g. number of clicks just to prescribe a sleeping pill) and well- known standards and medical codes such as:

      • Health Level Seven (HL7)
      • Digital Imaging and Communications in Medicine (DICOM)
      • Continuity of Care Record (CCR) & Continuity of Care Document (CCD)
      • International Classification of Diseases (ICD) of the World Health Organization
      • Systematized Nomenclature of Medicine – Clinical Terms (SNOMED-CT) published by SNOMED International
      • Logical Observation Identifiers, Names and Codes (LOINC)
      • Inflexibility of the software; IT Support
      • Poor electricity supply and internet connectivity
      • Limited digital / computer skills of primary user’s
      • Lack of regulations for privacy protection.

Research-based Evidences

International Finance Corporation (IFC) panel discussion (Sep’20) called out key aspects of EMR in emerging markets.

      • Do not let technology be your master. Manage the technology well to achieve what you want. One size does not fit all – EMRs in the USA will be different from India and South America.
      • In emerging markets like Nigeria and others, less than 10% of the hospitals have implemented EMRs. Paper is the biggest competition. Low internet penetration, poor computer literacy and costs are other major impediments for large scale adoption.
      • Flexible pricing models for different facility sizes, pay as you go models will be required to be provided by EMR organizations. This would make it more economical for hospitals to adopt these systems.
      • Not every facility will require an enterprise level EMR. A modular based system should be offered by EMR organizations. However, do not build systems in silos. This will undermine the potential use of data and efficiencies
      • Handholding, educating and training of hospital staff and doctors will be key for successful implementation and adoption of this system on a larger scale Regarding interoperability, the health system is currently not designed to, nor is willing to share patient information. Reporting formats, data collection, integration of platforms and other works will need to be standardized.
      • HL7 FHIR (Fast Healthcare Interoperability Resources) based systems will see accelerated growth and drive interoperability. FHIR will be a game changer. Technology will make it possible, but people will make it happen. Hence, it is important to take people along for technology adoption.

Ensuring affordability of EMRs in emerging market will be important. Flexible pricing structure for different facility sizes needs to be designed and offered. Cross subsidization across large systems and smaller facilities is another option. This could also be achieved through local government initiatives and funding.

Think global, act local for EMRs. Use international libraries like ICD 10 and others. Data should be transmittable for research and development. Standards should be global.

Hospitals should be a combination of both digital/paperless and paper based for now. Some services can be completely paperless, but in some, it must be a combination. Hospitals should try to be paperless as much as possible and have a timeline for eventually going fully paperless.

In India’s context, the adoption of EMR has been drastically low. This is due to a) several gaps in the system, b) lack of awareness & computer literacy, c) perceived high cost of implementation, d) lack of technological resources, e) complicated EMR interfaces and f) legacy issues to adopt new systems. The usage of EMR is limited to the big corporate hospitals in the metro cities and some select states and districts in India

These challenges must be tackled head on, especially with initiatives like Ayushman Bharat presenting a valuable opportunity for building a person-centered health system. When this system is fully implemented, Ayushman Bharat will be the world’s largest healthcare program that’s digitally driven.

Leveraging the Healthcare technology  opportunity

With all said, multiple drivers indicate that Healthcare sectors will be the one to create value and impact.


Health IT providers can help their clients address questions by being a bit more in tune with the innovation that is available to them and adopt that in a nimble, agile manner. You don’t have to deploy everything at once, but if you have a vision and implement in succinct stages, I think that will help the market get to where they need to go.

It’s not about regulatory clicks; it’s about care delivery anywhere and technology addressing the cloud, mobility and Internet of Things that will allow patients to achieve wellness through participating in their own health management – moving them along an awareness to wellness continuum.

Is Healthcare technology the answer for today’s healthcare challenges?

All | Awarness  |   GeneralHealthcare

Is Healthcare technology the answer for today’s healthcare challenges?

Author Name : K.S.S.Sruthi

Technology is disrupting every industry. The Healthcare industry is no exception. These 2 years of pandemic accelerated the integration of technology in healthcare- creating a new protocol for the new normal. The necessity for telehealth systems, cost-friendly systems and a productive workforce got intense and bigger, leaving no other choice than to adapt for it. And now, in these uncertain times, healthcare technology is no longer a nice-to-have. It is more critical than ever.     

In this blog article, we’ll discuss the common healthcare challenges and see how technology can be the answer for it.   

      1. Mounting Healthcare Costs and how to address it!   

Today’s hospital scenarios are facing a shift in the regulatory scenario and shortage of skilled labour that’s dramatically affecting the budgeting at your medical practice. Healthcare demand and overload of data is putting the staff’s productivity at stake- study shows that physicians spend more than 63% of their time doing manual paper based admin tasks. Moreover, staff turnover is yet another evergreen challenge that accounts to almost 50% of hospital costs.  Supply Chain management is also a big challenge if it’s not optimized to business goals. For the above and several intermittent healthcare management use cases, a Hospital Management Software can cut down the cost drain by almost 40%.  

 A HMS facilitates digital automation that can automate manual data entry tasks, keep track of patient ‘appointments and reduces manual intervention of physicians by almost 70% percent- which makes more time for each patient thereby leading to better patient care and reduced costs. Nevertheless, it reduces your dependence upon staff members for clerical recurring manual tasks. With the help of a HMS, the whole workflow could easily be automated   and be managed by a single administrator rather than a team of ward boys.  

2. Cyber security attacks and Prevention. 

Data breaches, ransomware is not new to the healthcare industry. But the COVID-19 had revealed clearly how vulnerable patient information is. With the usage of telehealth services on the rise, there is an increasing breach of patient data. The trend is likely to grow as per expert’s analysis as the providers are still slow in responding to threats while the decentralized systems make them more vulnerable to attacks. The need of a safeguarded compliant system is critical along with technology advancements such as multi-factor authentication, stronger firewalls and more. The safest way to go about this is to use a  HMS platform that’s certified, licenced and combines extensive safeguards from HIPPA, COBIT, HITECH, PCI, and more.

3. Existing Siloes in the Healthcare World 

 Conventional healthcare from the past has caused healthcare professionals to be disconnected and working in silos. Technology has connected the dots and brought into one single platform as Hospital Management Software, an avenue of interlinked healthcare that surfaces what matters the most- patient experience. Breaking silos has brought an exceptional shift in healthcare – bringing healthcare into a common platform and goal of delivery. It has also brought transparency in operations that lets you have control over the processes- leading to efficiency, productivity, revenue and better patient care. 

4. Managing the huge inventory of patient data 

There’s a humongous amount of data generated for healthcare providers, labs, pharmacies, public and private payers, ancillary service providers such as labs and pharmacies, and healthcare consumers alike. The challenge isn’t exactly managing it but making it more usable. Patient data is an overwhelming aspect of healthcare and with the addition of new databases, the pool only gets bigger. Considering to manage this vast inventory of data through traditional infrastructure could be an unrealistic expectation Data overload and mismanagement can lead to wrong diagnoses, compromise in data security, improper treatment, lapsed appointments, and failure to keep up with the changes in progress or regression of the patient’s condition, etc A cloud or most precisely say- a Cloud SaaS software than do more better than best. Not only does it make data management automated and easy but helps visualize it in a meaningful way.  

Ride on the healthcare technology trend  

The trend is not going to stop! It’s going to rise higher. The possibilities are endless and so are the opportunities and of course- the solutions too!  And Ezovion is on a mission to ride on the trend and upgrade healthcare technology to make it stronger, more efficient and more intelligent. We’re one of the pioneers of intelligent healthcare, we use healthcare simplification as the core of everything we do- to enable all the stakeholders involved perceive healthcare in a different light and make it seamless for them. Try Ezovion for a Intelligent Healthcare experience! 


Should you make your Website HIPAA Compliant? and why?

All | Awarness  |   GeneralHealthcare

Should you make your Website HIPAA Compliant and why ?

Author Name : Dr Nirupama M P

HIPAA regulations for website
The internet is such a vast and ever-changing landscape, at times HIPAA regulations for websites may look vague. A HIPAA compliant website is only required if the website is used to collect, display, store, process, or transmit PHI. If your website simply showcases your company, provides contact information, and lists the services you provide, then there are no HIPAA requirements for your website. Before using a website to collect, process, store, or transmit PHI, you must make the website HIPAA compliant. You must also comply with HIPAA if patient information is stored on a server that is connected to your website. Hence take necessary steps to secure PHI, have control over who accesses it and also partner with HIPAA complaint organizations to protect your patient’s privacy and avoid violations and fines.

Four HIPAA Compliance Rules
Four HIPAA security rules further define how covered entities and business associates safeguard protected health information. The four rules are:

· HIPAA Privacy
· HIPAA Security
· HIPAA Enforcement
· HIPAA Breach Notification

HIPAA Security Checklist

The U.S. government mandates that certain precautions ensure the safety of sensitive data. If
your organization works with ePHI (electronically protected health information), it is important to comply with HIPAA. The penalties for not complying with HIPAA can be severe: criminal charges, up to $1.5 million in fines, and liability in civil suits. As such, it is of paramount importance that all entities covered by HIPAA’s stipulations and engage in periodic compliance checks.

HIPAA Security checklist:

1. HIPAA Administrative Safeguards Checklist
· Security Management
· Assigned Security Responsibility
· Workforce Security
· Information Access Management
· Security Awareness and Training
· Security Incident Procedures
· Contingency Plan
· Evaluation
· Business Associate Contracts

2. HIPAA Physical Safeguards Checklist

· Facility Access Controls
· Workstation Use
· Workstation Security
· Device and Media Controls

3. HIPAA Technical Safeguards Checklist

· Access Control
· Audit Control
· Integrity Control
· Person or Entity Authentication
· Transmission Security

As such, there are a few more considerations you should make to ensure your organization is
compliant with HIPAA

 Check all vital assessments conducted by contractors/businesses with adequate security
· Keep Compliance documentation in place.
· Document all relevant compliance information (policies, procedures, assessment results,
security reports, audit reports, etc.)
· Reassess organization HIPAA compliance periodically.
· Get HIPAA lawyer assessed your organization’s compliance reports

Website Design
Major eCommerce companies usually employ a team of designers for their websites, stores, and online catalogues, and if the website is required to comply with HIPAA, these professionals should know this information and act accordingly. However, designers can overlook key elements, and unless the designer is familiar with HIPAA rules, it’s in the
company’s best interest to confirm compliance.

Design issues related to HIPAA compliance include:
· Ensuring that information being transmitted is always encrypted
· Implementing safeguards to prevent tampering
· Hosting websites on servers that are secured with HIPAA security rules or a HIPAA Business Associate Agreement
· Limiting access to PHI to authorized staff
· Backing up all PHI information in ways that ensure the data is recoverable

How to know your website needs to be HIPAA compliant?
If your website is collecting, storing, and transmitting Protected Health Information (PHI), your website needs to be HIPAA compliant.

One should understand how health information is stored or transmitted on the website. If the health information is stored and shared on the website, then it needs to comply with HIPAA regulations.

If your website collects any individually identifiable medical information, such as symptoms, conditions, or requested healthcare services, you are collecting PHI. There are ways in which you will be receiving PHI. It could be:
· Contact forms that ask about symptoms, medical services, medications, or other health- related information
· Online patient forms
· Live chat
· Patient Portals
· Patient reviews or testimonials
· Any other information-collecting tools on your website

Next comes the storing of PHI, how the collected PHI is stored on the website. If you keep the individually identifiable medical information on a server, that server must be encrypted and secure. HIPAA Privacy Rule requires that entities that store PHI take reasonable measures to protect it.

To stay HIPAA compliant when transmitting PHI, all emails, email servers and web forms involved should be encrypted and secured. Transmitting PHI includes sending information via email, web forms or other types of digital messaging.

What if your website is not HIPAA compliant?
It may be a violation of HIPAA, if your website collects, stores, or transmits PHI, and does not take reasonable measures to secure that data. If you violate, you may run into the risk of HIPAA penalty fines. Depending on the scale of the violation, the number of patients affected, and the level of negligence, a fine can range from $100 to $50,000.

Steps to follow to make website HIPAA-Complaint
HIPAA makes a lot of recommendations to be addressed and the organization should determine for themselves what need to do be compliant. To simplify seven main areas dealing with protected health information are listed

« Transport Encryption: Data should be encrypted as it transmitted over the internet.

1. The first step is to ensure that you have a secure website (i.e. one protected by SSL and which is accessed via HTTPS://…).

2. Any page that collects or displays protected health information, or which is used for logging users in, which transmits authorization cookies, etc., must be protected by SSL and must not be accessible insecurely (i.e., there should not be an alternate insecure version of the same page that people can access).

3. Make sure SSL configuration is strong enough to prevent methods of encryption that are “too weak;” Be sure of what level of SSL or TLS is Required by HIPAA for your website.

« Backup: Data related to health should not be lost. It should always have a backup and
should be recovered with ease.

1. Be sure that all PHI stored with your website or collected from your website is backed up and can be recovered in case of an emergency or accidental deletion.

2. Most web hosts provide this service for information stored on their servers. If your site sends information elsewhere (for example, to you via email), then those messages must also be backed up or archived and you must take care that those backups are robust, available, and accessible only by authorized people.

3. Note that the PHI stored in backups must also be protected in a HIPAA-compliant way — with security, authorization controls, etc.

« Authorization: Critical and personal health information should be accessed by authorised personnel.

1. Data is only accessible by authorized personnel using unique, audited access controls. Who can access the protected health information that resides on your website, or which is collected
there? Your web hosting provider probably can.

2. Check Web Hosting provider is in HIPAA Business Associate with a privacy agreement.

3. If web site stores or provides access to PHI, make sure your website enforces unique, secure logins which ensure that only authorized / appropriate people can access that data

4. The logins and the data accesses should be audited and get it set by your website designer.
properly for you.

« Integrity: No information should be altered or tampered with.

1. PHI should not be tampered with or altered.

2. Determine the need for data tamper-proofing and the best method to accomplish that. Generally, using PGP, SSL, or AES encryption of stored data can accomplish this and also address the storage issues.

« Storage Encryption: Data should be encrypted when it is stored or accessed.

1. First, determine whether storage encryption is needed for the website.

2. Ensure that all collected and stored protected health information is encrypted and that it can only be accessed/decrypted by people with the appropriate keys. This makes backup secure, protects data from access by unauthorized people, and generally protects the data no matter what happens (unless your special keys are stolen).

3. Storage encryption is especially important when data may be backed up or placed in locations out of your control or sharing a web server with other customers of the same web

4. Data encryption reduces liability significantly when a server become compromised.

« Disposal: When data is no longer needed it must be disposed of permanently.
1. Ensure all the backups will expire and disappear.

2. It is up to you to determine how far you need to go to ensure data disposal to be HIPAA compliant. It is up to the folks managing your servers to also ensure that the media (e.g. the
hard drives) containing PHI are properly disposed of when you are no longer using them.

« Omnibus/HITECH: Make sure protected health information located on the web servers of a company with whom you have business association have HIPAA Business Associate Agreement as per HIPAA security rule requirements.

1. Sign a Business Associate Agreement with vendors/businesses. This agreement ensures that the vendor will follow the HIPAA security rule requirements concerning your data and its servers.

2. No web hosting provider will be policing your website functionality and content. Instead, they will be providing an “infrastructure” that meets HIPAA compliance requirements and they will require you to design and manage your website so that its functionality is HIPAA-compliant.

3. Choosing a provider will not make your website HIPAA-compliant unless you and your designers ALSO take all the steps to ensure that its design and functionality is compliant. This is universal unless you buy a website that is pre-designed and fully under the control of the host.
This article is for general information only and is not formal legal advice.


HIPAA Privacy Rule: What Companies operating in healthcare should know?

All | Awarness  |   GeneralHealthcare

HIPAA Privacy Rule: What Companies operating in healthcare should know?

Author Name : Dr Nirupama M P

HIPAA Privacy Rule: What Companies operating in healthcare should know?

Health Insurance Portability and Accountability Act of 1996 (HIPAA)

Brief History

Health Insurance Portability and Accountability (HIPAA) act or the Kennedy-Kassebaum Act is a United statute federal law. It was created initially to modernize the flow of information on healthcare and how personal health information is captured and maintained by healthcare and health insurance industries. HIPAA is a national standard to protect patients’ sensitive personal health information from fraud and theft and address healthcare insurance coverage limitations.

HIPAA act was enacted by the 104th Unites States Congress and signed by President Bill Clinton on 21st August 1996. To standardise and protect the patient’s health information from being disclosed without the patient’s content or knowledge, the US Department of Health and Human Services (HHS) issued the HIPAA Privacy Rule to implement HIPAA requirements. 

The HIPAA Security Rule protects a subset of information covered by the HIPAA Privacy Rule.

Health Insurance Portability and Accountability Act (HIPAA)

HIPAA Privacy Rule 

The HIPAA privacy rule contains standards for individuals’ rights to understand and control how their information is used and call it “Protected Health Information” subject to the privacy rule. The entities which follow the privacy rule standards are called “Covered Entities” (Individuals and Organizations)

The privacy rule focus on:

      1. Standards for individuals’ rights to understand and control how their health information is used. 
      2. Ensures that individuals’ health information is properly protected while still allowing the flow of health information as needed to provide and promote high-quality health care.
      3. Protect the public’s health and well-being by striking a balance and permitting important information uses while protecting privacy.
      4.  Safeguards data and prevent it from being accessed by unauthorized individuals. 
      5. HIPAA allows patients to obtain copies of their health information

Need for HIPAA Compliance

According to Health and Human Services (HHS), as the healthcare move to computerized operations, including Electronic Medical Records (EMR),Electronic Health Records (EHR), computerized physician order entry (CPOE) systems, radiology, pharmacy, and laboratory systems, HIPAA compliance is more important for health care providers and other entities dealing with Protected Health Information (PHI) since electronic information increases the security risks though it increases efficiency and mobility. 

The privacy rule protects the technical and nontechnical entities and secure individuals’ electronic PHI(e-PHI). The office Civil Rights (OCR) is responsible for enforcing all the Privacy and Security Rules with voluntary compliance activities and civil money penalties. The security rule establishes a national set of security standards for protecting health information held/transferred in electronic form.

The Security Rule, by design, is flexible enough to allow a covered entity to implement policies, procedures, and technologies that are suited to the entity’s size, organizational structure, and risks to patients’ and consumers’ e-PHI. The Security Rule protect the privacy of individuals’ health information, while at the same time allowing covered entities to adopt new technologies to improve the quality and efficiency of patient care.

Covered Entities

Subject to the Privacy Rule the following types of individuals and organizations are considered covered entities:


Table: Covered entities subject to the Privacy rule

    • Healthcare providers: Anyhealthcare provider electronically transmits health information connected with certain transactions regardless of the size of the practice. These transactions include claims, benefit eligibility inquiries, referral authorization requests, and other transactions for which HHS has established standards under the HIPAA Transactions Rule.
    • Health plans Entities that provide or pay the cost of medical care. Health plans include health, dental, vision, and prescription drug insurers; health maintenance organizations (HMOs); Medicare, Medicaid, Medicare+Choice, and Medicare supplement insurers: and long-term care insurers (excluding nursing home fixed-indemnity policies). Health plans also include employer-sponsored group health plans, government- and church-sponsored health plans, and multi-employer health plans.

Exception: A group health plan with fewer than 50 participants that is administered solely by the employer that established and maintains the plan is not a covered entity.

    • Healthcare clearinghouses: Entities that process nonstandard information they receive from another entity into a standard (i.e., standard format or data content), or vice versa. In most cases, healthcare clearinghouses will receive individually identifiable health information only when they are providing these processing services to a health plan or healthcare provider as a business associate.
    • Business associates: A person or organization (other than a member of a covered entity’s workforce) using or disclosing individually identifiable health information to perform or provide functions, activities, or services for a covered entity. These functions, activities, or services include claims processing, data analysis, utilization review, and billing.

By law, the HIPAA Privacy Rule applies only to covered entities — health plans, health care clearinghouses, and certain health care providers. However, most health care providers and health plans do not carry out all their health care activities and functions by themselves. Instead, they often use the services of a variety of other persons or businesses. 

The Privacy Rule allows covered providers and health plans to disclose protected health information to these “business associates” if the providers or plans obtain satisfactory assurances that the business associate will use the information only for the purposes for which it was engaged by the covered entity, will safeguard the information from misuse, and will help the covered entity comply with some of the covered entity’s duties under the Privacy Rule. Covered entities may disclose protected health information to an entity in its role as a business associate only to help the covered entity carry out its health care functions — not for the business associate’s independent use or purposes, except as needed for the proper management and administration of the business associate.

Requirements for HIPAA Compliance

The regulation of HIPAA sets national standards that all covered entities and business associates must address.

    • Self-Audits:
      1. a) Conduct annual audits of their organization to assess Administrative, Technical, and Physical gaps in compliance with HIPAA Privacy and Security standards. 
      2. b) Under HIPAA, a Security Risk Assessment is NOT ENOUGH to be compliant–it’s only one essential audit that HIPAA-beholden entities are required to perform to maintain their compliance year-over-year.
    • Remediation Plans:

Once identified their gaps in compliance through these self-audits, they must implement remediation plans to reverse compliance violations. The remediation plans must be fully documented and include calendar dates by which gaps will be remedied.

    • Policies, Procedures, Employee Training: 
      1. a) Develop Policies and Procedures corresponding to HIPAA regulatory standards as outlined by the HIPAA Rules. These rules should be regularly updated and adapted in the organization.
      2. b) Annual staff training on these Policies and Procedures is required and should document employee attestation stating that staff has read and understood each of the organization’s policies and procedures. 
    • Documentation: 

HIPAA-beholden organizations must document ALL efforts they take to become HIPAA compliant. This documentation is critical during a HIPAA investigation with HHS OCR to pass HIPAA audits.

    • Business Associate Management:
      1. a) Document all the vendor’s details with whomsoever(vendors) associated with covered entities about the PHI shared in any way and execute Business Associate Agreements to ensure PHI is handled securely and mitigate liability. 
      2. b) Conduct an annual review to account for changes to the nature of organizational relationships with vendors and this must be executed before ANY PHI can be shared.
    • Incident Management: 

Should have a process to document the breached data if a covered entity or business associate has made a data breach and notify patients that their data has been compromised according to the HIPAA Breach Notification Rule. 

Effective Compliance Program for Organizations to vet compliance programs

Seven Elements of an Effective Compliance Program has been created by the HHS Office of Inspector General (OIG) to guide organizations to vet compliance solutions or create their own compliance programs.

These are the barebones, absolute minimum requirements that an effective compliance program must address. In addition to these, a full extent of mandated HIPAA Privacy and Security standards, an effective compliance program must have all the capacity to mandate all the seven elements.

The Seven Elements of an Effective Compliance Program are given below:

        1. Implementing written policies, procedures, and standards of conduct.
        2. Designating a compliance officer and compliance committee.
        3. Conducting effective training and education.
        4. Developing effective lines of communication.
        5. Conducting internal monitoring and auditing.
        6. Enforcing standards through well-publicized disciplinary guidelines.
        7. Responding promptly to detected offences and undertaking corrective action.

To judge the effectiveness of HIPAA compliance over the course, a HIPAA investigation will be carried out by Office for Civil Rights (OCR) in response to a HIPAA violation, federal HIPAA auditors will compare your organization’s compliance program against all the Seven Elements listed above.

What is a HIPAA violation?

“A HIPAA violation is any breach in an organization’s compliance program that compromises the integrity of PHI or ePHI.”

A data breach becomes a HIPAA violation when the breach is the result of an ineffective, incomplete, or outdated HIPAA compliance program or a direct violation of an organization’s HIPAA policies.

Not all data breaches are HIPAA violations. A HIPAA violation differs from all other data breaches. Few examples: If the company does not have a policy barring laptop being taken offsite or encrypted when employees have an unencrypted company laptop with access to medical records and just in case if the laptop gets stolen, it is considered to be HIPAA VIOLATION as the company does not have a policy in place.

a) There are a set of protocols under HIPAA regulation that must be followed by covered entities and business associates in the vent of a breach. 

b) If breach affecting fewer than 500 individuals in a single jurisdiction. The HIPAA Breach Notification Rule requires entities to gather data on all smaller breaches that occur over the course of the year and report them to HHS OCR within 60 days of the end of the calendar year in which they occurred.

c) Affected individuals must be notified that their data was involved in a breach within 60 days of the discovery of the breach.

d) Local law enforcement agencies should also be contacted immediately, in addition to local media agencies to alert potentially affected individuals within the necessary jurisdiction.

And all the breaches affecting 500 or more individuals are posted on the HHS Breach Notification Portal, or “Wall of Shame.”

This HHS Wall of Shame is a permanent archive of all HIPPA violations covered since 2009 in the US of large-scale breaches and can be searchable. This searchable database is a concrete consequence of a HIPAA violation that can permanently damage the reputation of healthcare organizations that experience a HIPAA violation or large-scale breach.

In 2017, OCR levied its first HIPAA settlement for a violation of the Breach Notification Rule. The First in the history of HIPPA enforcement, a $475,000 fine against Presence Health was levied for failure to properly follow the HIPAA Breach Notification Rule. Fines range between $100-$50,000 per incident depending on the level of perceived negligence, Federal HIPAA auditors levy HIPAA fines on a sliding scale.

If auditors detect that the organization under investigation has neglected to perform a “good faith effort” toward HIPAA compliance, fines can become astronomical.

HIPAA compliance is more important now than ever before!

What are common HIPAA violations?

Some common causes of HIPAA violations:

      • Stolen laptop
      • Stolen phone
      • Stolen USB device
      • Malware incident
      • Ransomware attack
      • Hacking
      • Business associate breach
      • EHR breach
      • Office break-in
      • Sending PHI to the wrong patient/contact
      • Discussing PHI outside of the office
      • Social media posts

These HIPAA violations commonly fall into several categories:

      • Use and disclosure: A Use and Disclosure violation occurs when a covered entity or business associate improperly distributes PHI or ePHI to an incorrect party. Example: A doctor’s office mailed PHI to a patient’s employer without attaining proper permission from the patient.
      • Improper security safeguards: This can result in a HIPAA violation when the standards of the HIPAA Security Rule are not properly followed. HIPAA-beholden entities must have proper Physical, Administrative, and technical safeguards in place to keep PHI and ePHI secure. Medical data is worth three times as much as financial data on the black market. Hence healthcare organizations are vulnerable to cybersecurity attacks. HIPAA security safeguards can defend health care organizations against ransomware and prevent HIPAA violations.
      • The Minimum Necessary Rule: This is a component of the HIPPA Privacy Rule. It states that employees of covered entities may only access, use, transmit, or otherwise handle the minimum amount of PHI necessary to complete a given task. If a large portion of a patient’s medical record is exposed more than what is necessary, it is considered a data breach and can lead to a violation of the HIPAA Privacy Rule and resultant HIPAA fines.
      • Access controls: Limits the number of staff members at an organization that has access to PHI.
      • Notice of Privacy Practices: It is mandatory to have a notice of Privacy to meet the standards of the HIPAA Privacy Rule. Covered entities must allow patients to review and agree to their organizational Notice of Privacy Practices before beginning treatment. Patients have certain rights to the access, privacy, and integrity of their health care data and PHI.

Who is not required under HIPAA?

Many organizations that have health information about you do not have to follow these laws.

Examples of organizations that do not have to follow the Privacy and Security Rules include:

      • Life insurers
      • Employers
      • Workers’ compensation carriers
      • Most schools and Universities
      • State agencies like child protective service agencies
      • Most law enforcement agencies
      • Many municipal offices

HIPAA Compliance during COVID-19 pandemic

Maintaining privacy and compliance is a more difficult task in healthcare and it is undoubtedly Healthcare, which is set to change over the next several years due to pandemics. Multiple factors have increased the risk of private health information

      • Telehealth 
      • Multiple Care Providers
      • Remote health services
      • Dependency on technology

How to file a complaint if an individual health information privacy right is violated?

You may file a complaint with the Office for Civil Rights (OCR), if you believe that a HIPAA-covered entity or its business associate violated your (or someone else’s) health information privacy rights or committed another violation of the Privacy, Security, or Breach Notification Rules. The OCR will investigate complaints against covered entities and their business associates. One can use OCR online Portal to file complaints which can be easy than failing through mail.

So, How to Avoid Issues with HIPAA Compliance?

The Department of Health and Human Services (HHS) proactively updates rules for those who fall under HIPAA coverage (aka, “covered entities”). Make sure to follow these updates from HIPAA compliance to ensure the safest environment and reputation.

“Stay Up-to-Date to Avoid Issues”

This article is for general information only and is not formal legal advice.



Top 5 HMS that have mastered the healthcare Industry in India!!

All | Awarness  |   GeneralHealthcare

Top 5 HMS that have mastered the healthcare Industry in India!!

Author Name : Shilpa A

In the healthcare industry, it is necessary for all the hospitals to keep updated with the latest technologies so that they can provide quality treatments to the patients at the right time as well as maintain an uninterruptable workflow. To cope up with these challenges, many hospitals have moved from the traditional manual paperwork to the digital world using software designed specifically for the hospitals called Hospital Information Management Software (HIMS). These HIMS helps the hospital to manage and store the patient data securely, use an effective communication management system to collaborate, and have a zero-communication gap between the departments, staff, and management, make sure that there is no duplication of the records, mismatch of data and many more.
While there are many HMS companies offering various features to cater to the needs of the hospitals. we have identified these five HMS who have mastered the healthcare industry by giving the best of the best solutions to run the show.

Ezovion HMS:-

Ezovion Hospital Management System is a Cloud-based seamless ecosystem that intelligently drives all the healthcare operations. Its AI/ML features improve efficiency, save cost, and drive profits while building the healthcare service through intelligent Healthcare Service Experience ( iHSE ) from patient registration to caring, billing, insurance, and more. It has a very user-friendly interface that is self-explanatory which helps the customers to use it effortlessly. Ezovion HMS also meets all the compliance requirements made by the government and guarantees 100% data security.

Ezovion is built for all healthcare service providers starting from OP clinics to, multi-specialty, super specialty hospitals, rehab centres nursing homes, chain of hospitals and clinics.

Some of the unique features of Ezovion HIMS are Patient Registration, Appointment Management, Queue Management, OP Billing, Prescription, Day Care Summary, OP Case Sheet, IP Case Sheet, Ward Management, Bed Transfer Management, Bed Occupancy Dashboard, Operation Theatre Management, Discharge Summary, IP Billing, IP Billing, Advance payment, and Refund. Electronic Health Record, Image loading and Indexing, 2D Dental Chart, Pharmacy and Lab Modules, Communication Management, Expenses and Accounts Management, Dashboard & Reports, Masters & Admin, Security and User Role Management, and Templates.

Product list:

      • Outpatient Management
      • Inpatient Management
      • EHR
      • Lab Management
      • Pharmacy Management
      • PACS
      • IVF Clinic Management
      • Gynecology Management
      • Obstetrics Management
      • Pediatric Management
      • Orthopedic Practice Management
      • Physiotherapy Management
      • Dental Practice Management
      • Dialysis Centre
      • Purchase Management
      • Order Management
      • Stock Management
      • HRMS & Payroll

Insta HMS:-

Insta Hms by Practo is a cloud-based clinic and Hospital management software empowering healthcare providers in various countries since 2008. It is known for reducing the inventory cost, increasing the overall revenue, streamling the operations right from managing all the patient’s registrations, to Optimize the overall productivity in the hospitals. Insta HMS helps in tracking minute modifications in the bill, print registration barcodes, view pending OP prescriptions with Sales linkages and many more. By using the Insta HMS software, the hospitals have improved their patient retention rate by 30% and have a 50% faster discharge rate.

Mocdoc HMS:-

Mocdoc Hospital Management Software is a One-stop digital healthcare solution for the single clinic to multispeciality hospitals. With Mocdoc, the hospitals gets a fully integrated healthcare management suite to manage all their operations seamlessly. With the increase in the number of hospitals having multiple locations, handling them in a single account has become easy with the Mocdoc Hospital management software. MOCDOC has a range of features like Doctors Discovery, Comprehensive Patients Appointments, Integrated OP Billing, Visual EMR’s etc.


Suvarna HIMS:

Suvarna HIMS is a powerful tool that is designed to deliver benefits to hospitals, clinics, diagnostics centers, etc in a flexible and user-friendly way. These benefits range from enhancing the administration and control, strict cost control, superior patient care, and more! Suvarna HMS packages are developed in such a way that it provides the customers the best value-based solutions at the lowest cost, its products are carefully designed to support all the important features required by a hospital and are developed with the exquisite architecture enabling a high level of flexibility and scalability to the end customer.
Some intuitive features of Suvarna HMS are Admission Discharge and Transfer, Blood blank, Online scheduling, Billing, Inventory, Doctor’s organizer, Document Management System.

Attune HMS:-
Attune Hospital management systems are popular at providing solutions to integrate all the departments in the hospitals from pharmacies, labs, imaging units to branches and collection centres located in multiple locations across the country. Attunes modular solutions and configurable workflows can be customized based upon the hospital requirements so that the hospitals can choose the parameters that matter to them the most. The major benefits of Attune are that it helps in simplifying the operations, increases productivity, and generates more revenue for the hospitals.
A few of the interesting features of Attune Hms are Radiology Information System, Accident and Emergency Care, Central Sterile Supply Department Tracking, Operation Theatre Management, OP, IP, Day Care & Surgery Billing, Insurance & TPA Billing, Credit Tracking, Patient Referrals.

Summing it up, In this digital era, the Hospital management system plays a major role in the lifecycle of modern healthcare system and every Hospital Management Software tries to come up with its own ideas and unique features to give the best solutions to the hospitals to stand out of the crowd.

Reference: Capterra, Softwaresuggest and respective vendor websites like Attune, Practo, mocdoc, Suvarna.

Make your Healthcare Delivery smart with an Intelligent HMS solution

All | Awarness  |   GeneralHealthcare

Make your Healthcare Delivery smart with an Intelligent HMS solution

Author Name : K.S.S.Sruthi

The healthcare industry has taken a radical shift. Technology has added a layer of efficiency to healthcare that has shortened the barriers of healthcare management and delivery. With the power of technology, providers are now able to dig insights from the raw patient data that conventional healthcare wasn’t able to capture. The insights derived were able to minimize errors, pave way for accurate diagnosis and address several healthcare challenges – all leading to raising-the-barfor better patient care.

Hospital Management- Paving way to digital health

The world has moved to digital and so did healthcare. Health Information stored in paper records or paperbacks could only be filed and lost in the piles. Providers weren’t able to draw any value from patient health information which led to miscommunication, misdiagnosis and faulty health delivery. True healthcare is to understand a patient’s health state from the past to the present and then offer treatment for the future. Digital health fills the gaps by helping providers store data easily and make sense of their health history.

Healthcare Management software is one such healthcare platform that aims to simplify management. A hospital management system (HMS) is a computer or web-based system that facilitates managing the functioning of the hospital or any medical set up. This system or software will help in making the whole functioning paperless. It integrates all the information regarding patients, doctors, staff, hospital administrative details etc. into one software. It has sections for various professionals that make up a hospital.


How is Ezovion Hospital Management different?

Hospital management software isn’t a new concept and there are several better versions of it competing with each other in the market.  While most HMS primarily focuses on database management, few focus on streamlining workflows and other on exchange of data.The best version of an effective HMS is which unifies, interlinks and integrates everything in one single platform. Ezovion offers such key differentiators with an aim to deliver Intelligent healthcare. We have a team of technology and healthcare experts who have studied the healthcare scenarios, analysed the gaps and point-of-care scenarios and built solutions it with our strong technical expertise. Ezovion offers an easy-to-use healthcare management that performs the following disparate functions and more:

    • Storing/ managing of patient data
    • Streamlining workflows/ workloads
    • Capturing patient data from different sources and merging it in a meaningful way
    • Collaboration and communication between the hospital staff
    • Management of drug inventory
    • Hospital administrative tasks
    • Database management and more.

Ezovion reduces manual work and automates most hospital operations process like patient medical history, hospital administration, Tracking Billing system, registrations, drug management, and more. It has an intuitive easy-to-use interface that’s self explanatory and navigates you to the next steps effortlessly. Rather than you working on it, it works for you with the intent of delivering possible results for hospitals, clinics, labs, and patients. Need reasons for why you need to choose Ezovion? Read on:

    1. Cost-effective:

Hospital Management is overlooked. There lies a huge investment for managing staff along with other stuff. Despite this, there is no guarantee that the hospital administration information and patients data is robust and 100% secure.

For scaling down all these workloads and cost, Ezovion offers a complete HMS with all functionalities and modules at reasonable prices for Hospitals and Labs. It helps hospitals to easily manage their work and protect patient’s health records without hiring more staff.

    1. Easy Access:

The Ezovion HMS saves all the data related to patients and administration like health records, bill payments, Appointments, Test results, and diagnosis copies. The system allows authorized users to easily access the data anywhere with a high degree of security.

    1. Data Security:

Hospitals, clinics and medical centres depend on manual works and as a result are exposed to chances of misleading data compared to automated ones. An automated HMS captures all the essential data in your hospital system, and secures it with authentication procedures. Our HMS meets all the compliance protocols out forward by government and guarantees 100% data security.

    1. Online Appointment:

The Ezovion HMS is a trusted platform in serving the patients. It eases the doctor appointment process and allows people to book their appointments online in a convenient time. The doctors without delay to impart the right diagnosis for patients.

    1. Department Management:

Inter-hospital communication is not given the importance it deserves. Due to the lack of it, there are indirect consequences in healthcare delivery. In another context, hospital administration is taking a backseat and there isn’t a transparent view of healthcare processes known to the administrator. Ezovion offers smart solutions pertaining to administration, communication, collaboration with minimal human interaction.

Are you interested to make the most of your hospital management? Try Ezovion HIMS and experience the difference.

The cogwheels of a Hospital Management Software (HMS)

All | Awarness  |   GeneralHealthcare

The cogwheels of a Hospital Management Software (HMS)

Author Name : Dr Nirupama M P

A trusted healthcare service provider can make a real difference in healthcare practice and improve patient care. A technology-based healthcare system can lead healthcare with knowledge, best practices, and learning. A technology-based healthcare system enables one to manage administrative, financial, and clinical information of a hospital. It manages patient flow effectively in real-time. Ezovion Hospital Management Software (HMS) gives you a better user interface, easy to use, and an ideal solution for managing Hospital Chains. It also reduces waiting time and enhances patient care by providing staff with accurate and timely patient information. All-in-one hospital or clinic management system that comes with integrated modules such as Appointment, Billing, OPD, IPD, Inventory, Pharmacy, Laboratory, Radiology, etc. modules. 



Healthcare Management Software (HMS) 

      1. Importance of Healthcare Management Software (HMS)

If you are running a hospital or clinic, you will have to manage multiple processes across different departments. Let it be the registration process, scheduling and billing you need an efficient and effective approach to manage all these. So, what is the solution? Healthcare Management System. 

      1. What is a Hospital Management System?

The hospital management system is a technology-based system that helps to manage the information related to health care. It helps in communicating between all departments of healthcare and helps in delivering quality medical care. A Hospital management software is an automated tool that facilitates and streamlines all functions in the hospital. 

      1. Advantages of Hospital Management Software
        • Easy access to data.Hospital Management System stores all patient data in an electronic format such as patient medical history, treatment, tests results and diagnosis. The system ensures the security of information and available to authorised users at any time. 
        • Cost-efficiency: With an automated patient management system workload can be reduced and hospital need not hire more staff thereby reducing the cost and make work more effective and efficient.
        • Reduces error.Medical errors can be reduced using healthcare management software. 
        • Better patient experience. Hospital management software is patient-oriented and makes interaction with doctors and patients less stressful. It improves staff interaction, cooperation, and teamwork.
        • Improves Revenue: Hospital management Software brings revenue to the hospital through trust-building in serving patients and builds a reputation that improves profitability. HMS can give accurate financial reports and can bring a sense of control over how the hospital is running.
        • Synchronization:Hospital Management System (HMS) ensures synchronization, keeps patients records and track inventories, and advanced HMS can be customised to your specific needs and can fit into any hospital. 
      1. The Cogwheels of a Hospital Management Software (HMS)


Cogwheels of a Hospital Management System (HMS) 

      1. Desired Capabilities for HMS in India
        • Aadhar as Identity Document​ 
        • Support for GST​ 
        • NABH Accreditation​ 
        • Sending info to Local Government 

The hospital management system is the inevitable part of the lifecycle of the modern medical institution. It automates numerous daily operations and enables smooth interactions of the users. ​Developing the hospital system software is a great opportunity to create a distinct, efficient and fast delivering healthcare model. Implementation of hospital management system project helps to store all the kinds of records, provide coordination and user communication, implement policies, improve day-to-day operations, arrange the supply chain, manage financial and human resources, and market hospital services. ​This beneficial decision covers the needs of the patients, staff and hospital authorities and simplifies their interactions. It has become the usual approach to manage the hospital. Many clinics have already experienced its advantages and continue developing new hospital management system project modules. 

To know the more about Hospital Management System read our blog at: 


Trisomy 21: A Blessing in Disguise

All | Awarness  |   GeneralHealthcare

Trisomy 21: A Blessing in Disguise

Author Name : Shilpa A

Trisomy 21: A Blessing in Disguise

Down’s Syndrome (DS) is a genetic disorder that is caused by an error in cell division that leads to a full or partial extra copy of a Chromosome21. Most people have 23 pairs of chromosomes in their cells, one chromosome from each pairis inherited from each parent. But in people with Down’s Syndrome, abnormal cell division involving chromosome 21 occurs, resulting in an extra copy of this chromosome that alters the course of their developmental growth. The most common traits of individuals with DS include intellectual and developmental delays that varies from mild to severe.

World Down’s Syndrome Day (WDSD) is celebrated on the 21st day of March every year to raise awareness on DS, because March is the third month of the year and it signifies the uniqueness of the triplication(trisomy) of the 21stchromosome. Connect is the theme for 2021 WDSD that signifies the best way to promote awareness about this disorder and we connected with families with individuals having Down’s syndrome and learned more about how to cope up and manage DS in their own words through 21 questionsabout chromosome 21 on 21stMarch.

Abby Green is a mom of three with her last babe rocking an extra chromosome.

1.How did you find out your baby had down syndrome?

We found out that our baby would have down syndrome at our 20-week anatomy scan. During a time when many people find out if they’re having a boy or a girl, we found out a lot more. It was at the height of the pandemic and I was alone in the appointment. My mind went completely blank and I was terrified as a room of masked and shielded strangers rattled off the scary facts that they had found during our ultrasound.

  1. How life with Owen changed your perspective towards the world?

It started off being a very dark journey but there is light now andfull of possibilities. Owen is teaching us that there is more to life than textbook definitions and stereotypes and that any human being can shatter glass ceilings as long as we let them live to their fullest potential.

Misty is an actor, singer, teacher, and writer in New Jersey. Her son Jedidiah has Down Syndrome and has filled her heart with joy, compassion, and renewed purpose!

  1. Once down syndrome was diagnosed, what research you did to make sure you got the best support for your child even before he was born?

I looked into early intervention programs, found support groups, and read books to find more about Down Syndrome.

  1. Are there any cures for this disease?

There is no cure for Down Syndrome, nor should there be. They are beautiful just the way they are.

Alicia from Poland, mom of 4-year-old Pola having Trisomy 21.

  1. What is it like to be a parent to a special needs child?

I don’t think there is a golden recipe for being a parent, especially of a child with a disability. I found out that Pola would have a Trisomy 21 only after she was born. In addition to Trisomy 21, she had a heart defect and bilateral pneumonia. If I had known sooner, would it have changed? I think not! Perhaps only that I would be better prepared for living with a child who has special needs.
In 2017, my adventure of being the mother of this wonderful girl began, who showed me what is most important in life. She showed me that there are no barriers that man cannot overcome.

Everything is not always easy. Sometimes there are days full of rehabilitation, extracurricular activities, or consultations with specialists. The question that often arises is whether I will be able to provide my daughter with the best possible conditions for her to thrive? Am I doing my best to ensure a sufficient future for her? Will she be independent enough to function in this world when I’m gone?

There are days when tears of tiredness and helplessness appear. Some questions will remain unanswered. But that’s what life is. Probably every parent has such doubts. Regardless of whether his child is disabled or healthy. I know one thing! Thanks to my daughter, I know she is alive. She is my greatest challenge and reward for my life.

Mom of Chester, who is educating and raising awareness on life with anextra special chromosome.

6.How to support a friend who just got a diagnosis of DS for their child?

First things first, congratulate your friend as every life is worth celebrating. Do not say ‘I’m sorry’ or ‘what bad news’ or ‘I feel for you’ or ‘God only gives special needs children to special parents.’How about, tell them you are proud of them, tell them how beautiful their baby is, ask them how are they handling the diagnosis?
Do they want to talk about it? Be supportive let them know you are there if they need to talk.

Mom of Saideep Gupta, Saideep is a 14-year-old Delhi-based Down’s Syndrome boy who is a warrior and has brought light to many lives especially to his family.

  1. The biggest fear generally parents have when kids are born with DS is whether they willbe accepted by family members and others? Did you have this in mind too? What were the challenges you faced initially?

Fear of non-acceptance is natural. But I was lucky. At his birth, my mother-in-law was our biggest strength and supporter. All the fear, worries were on her head. I was not aware of the term “Down’s syndrome” and nor its limitations. By the time I came to know about all this, I was somewhere prepared to take my journey with faith, that whatever he may be capable of doing, I’ll give my best to him.
Challengeswere always there, whether in achieving his early milestones like neck holding, speech, standing, walking, or to find a good therapist and to find playschool. Yes, we also faced rejections for admission in playschool and regular school. At first stance, it was disturbing but with time these rejections make us stronger. And if you have a good support system with you, things become easy and nothing can stop you to work for your child. We found the school but still, I must say, schools really need to be more sensitive and improve their infrastructures to nurture the kids with special needs.

  1. How much support system from a family is important while dealing with special needs kids?

It is very important. As I already mentioned, my family gave me all the possible support that was possible. It is easy to find success if you have a support system otherwise, it becomes quite tricky. If I was with him for his therapies or classes, I did not have to worry about my home. There was and there will always be my mother-in-law to look after everything. Today whatever he has achieved or capable, the credit goes to each and everyone’s efforts.

Harps is a London based South Asian mummy to her son’s Arjun and Saajan. Her blog has gone on to raise awareness of Down’s Syndrome when Saajan was unexpectedly born with DS.

  1. How important are therapies for a child with DS? What were the therapies which helped your Son and what is your advice regarding therapies to other parents with children who have DS?

Early Intervention for children with Down’s syndrome is so important in giving our children the best shot at life! Saajan began physiotherapy from the age of 4 months. He began speech and language therapy from 8 months. We are fortunate that the NHS provides such therapies but additionally we received invaluable support from a local charity called Sparkles. Not only was it supportive for Saajan’s development, but it was also an emotional and mental support for my husband and myself. Physiotherapy helped Saajan reach physical milestones while speech and language therapy equipped Saajan with sign language for him to be able to communicate till he developed speech. Children with Down’s syndrome learn everything eventually but there is a developmental delay and additional therapies can aid in reaching those milestones.

  1. What was the biggest fear when your son was about to join the school for the first time? How did you prepare for it? What did you look for in a child care provider? Did you face any challenges initially?

 I feared that Saajan’s needs would not be met once he started in a school setting, also that he would not develop friendships as he is behind his peers in some ways. I trusted my intuition when visiting schools and also when speaking with teachers and childcare providers. I also let Saajan guide me – he automatically gravitated towards who he was most comfortable with. I ensured I wrote down as much information as possible for the school, we have frequent communication via meetings and a daily communication book.

Vicky is a mother of two, working part-time as a writer and social media communicator for a charity, her life changed for better when her first child was born with DS.

  1. What are the common misconceptions about children with Down’s Syndrome?

My personal preconceptions before having a child with DS, was that their life would be a struggle. I thought as a family we would be avoided, because people would feel awkward around a disabled child… Actually, my daughter was a calm, happy, easy baby. She didn’t hit milestones as quickly as other babies, but she was content and a joy to be around – no one avoided us. As she got older, it was clear she’s a gentle, social child and she’s a popular girl, so people have been surprisingly open. If anything, people actively want to say hi to her. I also worried about the opportunities in her future, but now I feel confident she has a lot to offer to our society and will do well on whatever she chooses to do.

12. How difficult it was to make the other sibling understand the situation about DS child? What strategies you came up with to build the sibling bond. What advice would you like to give to the parents of multiple kids who just had a new born with Down syndrome?

Having our child with DS first, meant that when our son was born, this was the big sister he had always known – he didn’t see her as different. We didn’t mention her having DS until very recently. They bonded naturally like any other siblings, there were no strategies needed. They have shared a room since he was 18 months old and she was 4 years old.
I think my advice would be initially to not do anything different. If you have older children and it needs to be discussed, then of course be open about it. At age 5 and 7 and a half, it’s clear to my son that his sister is a little “different” – she can’t run as fast as him or climb trees. She gets upset when other kids are being rowdy. She can be very stubborn. But, she’s also a better eater than her brother and she’s more flexible than any of us! And an amazing dancer! We talk about how everyone is good at somethings and not so great at others. We have said that DS can make it harder for her to learn and that physically she’s not as strong and they are both very accepting.

Sarah is a blogger and a DS advocate living in London with her husband and four young children.

  1. How helpful were the support groups for you during the initial days? What lessons did you learn from these amazing people?

Support groups are very helpful and valuable as they help you to feel less alone and less scared, as well as information they can help you with their own personal experiences later down the road.

Lizeth is a Mom of 5 kids, three of them age 2 & under, including Twins with one who has an extra chromosome

  1. What is it like to raise a child with DS and a normal child simultaneously?

Being that the twins were my 4thand 5th children, I wasn’t worried so much of how different they would be as much as I mourned the loss of experiencing “twin life”. Knowing that August would experience delays, I thought his brother would surpass him extremely and rapidly and leave him behind completely. Never be able to see the equal. Although being in different milestones is still the case, August doesn’t fall far behind. In fact, many parents of typical/Ds twins would say, it helped manage two babies at once. Currently, I don’t have two one year old learning to walk but I have one crawling and one walking. It still busy, but enough to give me time to react to one before the other one

  1. Being a twin mom, how difficult was it to not compare both the kids when one of them has DS and developmental delays.?

In my situation, I was already aware and use to having kids reach milestones differently. It wasn’t hard to not compare them, but somethings did make me feel sad, like when his brother started laughing and connecting with us, and it felt like August had no clue who I was. That made It hard to connect with him early on. Other times it actually helps me having a twin, instead of trying to remember or research what physical level he should be at, I am able to gauge it by his brother so I work on those things to get him going. For example, currently, his brother goes up and down the stairs, we started going up and now I’m working on him going down.

 ‘Proud big sister of my amazing brother. If I could define Down’s Syndrome with one word, that word would be LOVE’

  1. As a child from your perspective, what it was like being a sibling to a Down’s syndrome brother? Did you have an even more special bond?

There is nothing that I could really change about my early childhood with Scott. He was raised in a warm and very loving environment at home. We had a very special bonding. My first friends, were my brother’s friends who went to a special preschool with him. They were all disabled and I had lots of fun playing with them. Looking back, I gained my most valuable asset, the compassion, from these beautiful children. These wonderful humans were loyal and loving and stood for all that is wonderful in this world. They taught me love, friendship and loyalty.

  1. What are the challenges you faced as growing up alongside a sibling with down syndrome? What you wish you people knew during growing up which would have made life a little easier (your perspective)

My first 3 years of school were very lonely for me, as nobody would come near me in the school yard to play. I imagine the other children’s parents had probably told their children not to play with me because my brother ‘was special’. Yes, I know that it’s hard to believe, but it was unfortunately the ignorance of that era, people were quite different in their beliefs during 1970’s. It has taken many years for people with Downs Syndrome to be accepted in the world. It makes me happy when I see them being smiled at, rather than stared at, by people in the community.

Answer by a sweet Down Syndrome Mom.

  1. How to involve more people in raising awareness for Down Syndrome?

This month, on March 21 it is World Down Syndrome Day. Many people will celebrate by wearing silly socks and posting them on social media to raise awareness. There are several children’s books being published now, that show children with Down syndrome living with peers. I myself will be publishing one in the summer.
In the USA, most cities have Down syndrome organizations and they host fund raisers such as races or walks around the town and businesses usually sponsor it so money is used for programs that help children with Down syndrome to improve their skills, such as speech therapy, swimming, art, or social skills.

October is Down syndrome awareness month, so one way to involve people is to ask them to wear blue t-shirts to work or school or challenge them to learn new facts about Down syndrome, one a day for the whole month. Education usually helps reduce fear so the more people know, the less they stereotype.

  1. What you wish you would tell other parents who see a down syndrome family differently?

I would encourage people to treat people with Down syndrome with the same respect they give people who don’t have Down syndrome. They are intelligent, kind, funny, brave, and in many ways, the same as anyone else

Answer by Sarah from NSW – She is a Momma of 3 amazing boys with the youngest rocking an extra Chromosome.

  1. If you had one wish for a Down’s syndrome child, what it would be?

That they can be seen as a child first, and their diagnosis second.
It’s a tricky thing to ask for understanding & patience and yet to be treated equally and to be given the same opportunities as their peers.
I watch Toby and how he always seems to ‘get there’ – communicate, keep up, etc, and to think children like him were institutionalized, ignored, and disregarded (and in some cases still are) it’s heart breaking. What a waste of a beautiful life.

  1. What do you wish to tell the parents out there who are struggling to come to terms with Down’s Syndrome?

a) Reach out to parents who have kids with DS. You will quickly realize that every child, (additional needs or not) learns at their own pace, that every kid with DS is impacted differently. Additionally, the community is amazing and I’ve never seen a mother’s grouplike that.
b) Allow yourself to feel what you need to. Work through it. Then get on with the love.
c) This diagnosis that can sound/be all-consuming, is just a part of them, but it isn’t them- I look at Toby and can’t imagine another version of him in our family. He fits. He’s where he should be, as he should be.
d) Trust that momma intuition- if a doctor, therapist, or teacher isn’t sitting well with you. Go find someone who is excited to be on your child’s Team who will work with you and them.
e) You’re a parent. Congratulations. Slow down or make time to enjoy discovering the world through your child’s eyes. Be consistent. Celebrate the wins. Be calm and educating to ignorance. Ask for help. Ask questions. It’ll be a love like no other.